Refund policy

Returns and Refund Policy

Thank you for shopping with us! We take great pride in the quality and craftsmanship of our kaftans. Please read our policy carefully to ensure a smooth shopping experience.

No Returns or Refunds

Due to the nature of our products, we do not offer returns or refunds on any items purchased. We encourage you to carefully review your order before making a purchase.

Exchanges

We do not offer exchanges. However, if you receive a defective or damaged item, please get in touch with us within 7 days of delivery, and we will work with you to resolve the issue.

Customer Support

Our customer service team is here to help! If you have any questions or concerns before making a purchase, please feel free to reach out to us on WhatsApp at +60 11-5433 5664. 

Thank you for understanding, and we appreciate your support of our small business!